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What PBX Phone System for Business Should You Use?

Transitioning to a PBX phone may significantly cut front desk operational costs. Your customer support staff can utilize the system to enhance their efficiency at lower costs. A PBX system also improves convenience of office communications between employees as well as with external entities, be it via email or voice/video calls, at affordable rates.

Before choosing any type of PBX system, first think about the way your business communicates. Are outgoing calls to customers the best way your office is using its existing phone system? This particular issue can help decide the type of PBX phone you should get for your business.

Here’s how to decide what PBX system is best for your office:
Short Course on Telecommunications – Getting to Square 1

An IP Phone
A Simple Plan: Phones

With an IP PBX office phone, you can enjoy superior, integrated communication features. The system calls for appreciable upfront investments, especially if you’re hosting it in-house, but it’s worthwhile in the long run due to the possible costs savings of around 50% in telephone call costs.

Small as well as medium-sized enterprises will find an IP PBX very useful, and if your bandwidth is good enough to back numerous phone lines, this equipment is perfect for your office. Also, remember an IP telephone is perfect for video conferencing at extremely affordable costs.

PBX Hosted in the Cloud or Virtually

If you’re a small enterprise experiencing limitations in resources and personnel, there’s a lot you have to deal with. Thankfully, a hosted or virtual PBX can work for you since either system is maintained offsite. With a hosted or virtual PBX, there’s less on your plate, and although you’ll have to pay a monthly subscription fee, the management and servicing of the system will be handled by your provider. With the cloud-hosted model, there’s no need to buy expensive infrastructure for your IP phone. Since you now have one less responsibility, it is possible to emphasize on your main business activities.


Prior to determining the features you want your PBX phone to have, be sure to analyze your business communication needs. You may be a small or medium sized business, but an IP PBX telephone can offer you many features to enhance your communication capabilities and productivity.

If your business makes international calls frequently, you should select an IP PBX phone to take advantage of the long-distance call rates that are cheaper than those for traditional analog phones. Other aspects to anticipate in a PBX phone are call transfer, automated receptionist, and call waiting.

Using the perfect PBX phone, you can substantially boost your office communications and productivity. The above tips can help you select the right PBX telephone.