29/02/2024

RRS

Explore Beyond Limits

7 Cups of Tea – How they’re leveraging technology to chat with their clients

This might take you for a shock but 7 Cups of Tea is definitely the biggest possible e-counseling platform in terms of its actual members. If you take into account real statistics, they claim to have assisted more than 25 million people since they have come into existence in the year 2013. Then you must be wondering how they became such large! A service which is relatively now has been able to compete with the online counseling brands like ReGain Counseling and BetterHelp. What is it so special about 7 Cups of Tea?

A little bit about 7 Cups of Tea

7 Cups of Tea is a web-based and mobile-based chat messaging platform which offers counseling and emotional support via well-trained volunteers, self-help tools and certified therapists. Their ultimate aim is to help people who feel distressed or who are looking for people to talk to. Users are welcome for initiating a chat with the listeners and they can chat for as long as they want. The listeners are usually trained people who offer the service voluntarily and they are allowed to browse through the large number of listeners using the number of chats the listener has conducted.

The previous users offer star-ratings on the language and accordingly the new clients can choose the counselors. Support communities and participation in chats is anonymous and 7 Cups o Tea also offers self-help tools like relaxation and mindfulness techniques. There is also another service embedded within the platform is a growth graph which directs the users through the use of the program. 7 Cups of Tea also offers growth path tools which target at specific mental health problems and provides online therapy with a therapist.

The process of signing up

The signing up process with 7 Cups of Tea isn’t as straightforward as the other online therapy services. You should choose the kind of service that you want and open a free account where you talk to a listener or a paid account where you speak with a training professional. You will come across a ‘Browse Listeners’ section and select a listener that is based on the user ratings of the person. You also get a 3-day free trial on the paid service so that you may discontinue the services in case you don’t like them.

Therefore, when you’re wondering about the ways in which 7 Cups of Tea utilizes the latest technology to assist people, you may go through e-counseling.com/online-therapy/7-cups-of-tea-review/.